Refund Policy

At gsteinvoice.com, we strive to provide exceptional services and customer satisfaction. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines the terms and conditions for refunds.

Trial Offer

We offer a trial of our services before you make a purchase. This ensures that you are satisfied with our offerings before committing to a payment. Therefore, refunds are generally not applicable. However, if you still wish to raise a refund request, please follow the process outlined below.

Refund Eligibility

To be eligible for a refund, your request must meet the following conditions:
  • The service must have been purchased directly from gsteinvoice.com.
  • The refund request must be made within 10 days of purchase.
  • You must provide proof of purchase.

Refund Process

Step 1: Submit a Request

To initiate a refund, please contact our customer support team at [email protected] with the following information:
  • Your name
  • Order number
  • Date of purchase
  • Reason for the refund request

Step 2: Review

Our team will review your request and notify you of the approval or rejection of your refund within 10 business days.

Step 3: Refund

If your request is approved, we will process the refund to your original method of payment. The credit may take up to 10 business days to reflect in your account, depending on your payment provider.

Partial Refunds

Partial refunds may be granted under specific circumstances, such as:
  • The service was only partially used.
  • There was an error in the service provided.

Non-Refundable Services

Certain services are non-refundable, including:
  • Custom services that were completed as per your specifications.
  • Services that have been fully delivered and used.

Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about these Refund Policy, please contact us at:
gsteinvoice.com 
Prologic Web Solutions Pvt Ltd 
Email: [email protected] 
Phone: 0120-6860720